Terms and Services for Precision Notary Services LLC  

Effective Date: 02/06/2025

 

This Terms and Services Agreement outlines the policies and practices of Precision Notary Services LLC (“The Company”), (“Company”/“Company’s”), governing the provision of notarial services. By engaging “The Company”, you ("Client"/“Clients”), or (“Customer”/”Customers”) agree to the following terms, which are in accordance with and governed by New York State Notary Public Laws.

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Notary Fee Policy 

“The Company” charges standard fees as prescribed by New York State Notary Public Law, which currently sets a maximum fee of $2.00 per notarization act. Additional fees for specialized services (e.g., apostilles, loan signings, travel, after-hours service) can/ may be charged and will be clearly communicated before confirmation of any appointment. All fees will be discussed with the client in the form of text or email before appointment is set. 

 

Payment Processing Policy

"The Company" accepts the following forms of payment for notarial services:

• Cash

• Checks

• Credit/Debit Cards which are subject to processing fees via the selected card processor. Refer to the Credit/ Debit Card Payment Policy for more information

Payment is due upon completion of the notarization, unless otherwise agreed in writing via text or email. For services rendered, Clients will receive an invoice detailing the charges for notarial services, additional fees (e.g., travel, after-hours services), and applicable taxes via email.

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Cash Payment Policy

​At Precision Notary Services LLC, we accept cash payments for our notary services under the following terms:

1. Payment Amount: Cash payments are accepted for any amount up to $250. For amounts exceeding this limit, we may request payment by a different method (e.g., personal check, business check, certified bank check, or credit/debit card).

2. Receipt: A receipt/invoice will be issued for every cash payment, including the details of the service provided and the amount paid via email.

3. Handling of Cash: All cash payments will be securely handled and stored. We encourage clients to bring the exact amount due to avoid the need for change.

4. No Third-Party Payments: Cash payments will only be accepted from the client receiving the notary services. We will not accept third-party payments.

5. Refund Policy: Cash refunds, if applicable, will be issued via a certified check from “The Company’s” Banking institution. Please refer to our refund policy for details.

6. Security: For your safety and ours, we require all clients making cash payments to provide valid ID.

7. Refundable Services: Services paid for in cash are refundable, and will be refunded to the client via a certified check by “The Company’s” banking institution.

Check Payment Policy

To ensure a smooth and secure payment process, we accept checks as a form of payment under the following conditions:

1. We accept personal, business, and certified bank checks.

2. All checks will be deposited within 48 hours of receipt.

3. A returned check fee of what “The Company’s banking institution charges will apply to any checks returned for insufficient funds (NSF) and be charged/invoiced to the “client”

4. If a check is returned, payment must be made via an alternative method (cash, credit/debit card, or certified bank check).

5. Payments via check must be made in the exact amount due. Overpayments or underpayments may result in delays.

6. We reserve the right to refuse check payments from clients with a history of returned checks.

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Credit/Debit Card Payment Policy

​At Precision Notary Services LLC, we accept credit and debit cards (Visa, MasterCard, American Express, Discover) for payments for notary services. By using a credit/debit card to make payment, you agree to the following terms:

1. Secure Payment Processing: All transactions are processed through a secure, PCI-compliant payment system to ensure the safety of your payment information.

2. Payment Authorization: Full payment for services is required at the time of service unless otherwise arranged in advance. Deposits may be required for certain services.

3. Refunds: Refunds will be processed to the same credit/debit card used for the payment, within 5-7 business days. Services are generally non-refundable unless otherwise specified.

4. Processing Fees: A 3.3% + $0.30 processing fee may apply to all credit/debit card transactions. This fee will be clearly communicated at the time of payment.

5. Chargebacks: In the event of a chargeback, the client will be responsible for any fees or additional costs incurred by the company. Ongoing services may be suspended until the matter is resolved.

6. Record of Payment: A receipt/invoice will be provided for all credit/debit card transactions, which will include the details of the payment, services rendered, and the last four digits of the card used via email.

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Refund Policy

Refunds are provided under the following circumstances:

• Cancellations by the “Company”: If the “Company” is unable to provide services due to circumstances within its control, a full refund will be issued to the Client.

• Client Cancellations: If the Client cancels an appointment with more than 24 hours' notice, any prepaid fees will be refunded. If the Client cancels less than 24 hours in advance, a cancellation fee of 50% of the total service cost will be applied.

• Rescheduled Appointments: If a service is rescheduled due to a Force Majeure event or circumstances beyond the control of the Company, any prepaid fees will be applied to the rescheduled appointment.

• Disputed Charges: If the Client believes they were incorrectly charged, they must notify the “Company” in writing via email within 5 business days of the payment. A thorough review will be conducted, and if an error is found, a refund will be processed.

Payment Disputes and Incorrect Charges
If a Client believes they were charged incorrectly, they should follow these steps:

• Contact the “Company”: Reach out to the Company via email at info@precisionns.com as soon as possible (and within 5 business days of the transaction). Provide details of the dispute, including the service date, amount charged, and the reason for the dispute.

• Review Process: “The Company” will review the payment dispute and assess whether there was an error in the charge. This process may take up to 10 business days.

• Resolution: Once the review is complete, the “Company” will notify the “Client” of the resolution via email. If the dispute is valid, a refund will be processed, and the incorrect charge will be reversed. If the dispute is not found to be valid, the “Client” will be provided with a detailed explanation of the charge via email and letter.

Late Payments and Fees
Clients are responsible for ensuring that payment is made in full at the conclusion of service. If payment is not received within 10 business days of the appointment, late fees of 10% of the total service fee may be applied to the outstanding balance. Continued failure to pay may result in the initiation of collection procedures.

Processing Times for Refunds
Refunds, when applicable, will be processed within 7 to 14 business days of the approval. Refunds will be issued in the original form of payment used unless paid via cash. Cash payment refunds will be issued via a certified bank check from the “Company’s” banking institution.

Non-Refundable Services
Certain services such as expedited or after-hours notarial services may incur additional fees that are non-refundable once the service has been rendered. This will be clearly communicated to the Client at the time of booking.

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Travel Fee Policy 

A travel fee will be applied for mobile notarization services. The fee is calculated as follows:  

Travel Fee = (Base Rate) + (Mileage × $0.50 per mile)   

This fee is in addition to the state-regulated notary fee and must be agreed upon in writing via email or text prior to the service.

 

​Appointment Policy 

Appointments can be taken the day of inquiry. The Company reserves the right to decline appointments due to scheduling conflicts or other operational limitations. New York State Notary Public Law requires all notarizations be conducted in person or through approved remote notarization methods.

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After-Hours/Emergency Notarization Policy  

For notarizations scheduled outside regular business hours or on an emergency basis, an additional after-hours fee of 10% of the total service fee will be charged. This is a permissible fee in addition to standard notarization fees under New York State Law.

 

​Cancellation/Rescheduling Policy

Cancellations or rescheduling of appointments must be made at least 24 hours in advance. Failure to cancel or reschedule within this time frame may result in a cancellation fee of 10% of the scheduled service fee.

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Client Communication Policy

Importance of Client Communication:
Effective and timely communication between Precision Notary Services LLC ("Company") and (“Clients”) is crucial to ensure smooth and efficient service delivery. Clients are expected to respond promptly to all communications, including appointment confirmations, document requests, and any other communication necessary for the completion of notarial services.

Client Responsibilities in Communication
Clients are required to:

• Confirm appointment times as requested by the Company.

• Provide all necessary documentation and information for notarization in a timely manner.

• Respond to emails, phone calls, or text messages within 24 hours to avoid delays in processing their notarization requests.

Failure to comply with these communication expectations may result in delays, rescheduling, or the cancellation of services.

Failure to Respond to Appointment Confirmation:
If the Client fails to confirm the scheduled appointment within 24 hours of receiving the confirmation request, the Company reserves the right to:

• Reschedule or cancel the appointment.

• Assess a cancellation or rescheduling fee if the lack of response causes disruption to the schedule or availability.

Failure to Provide Required Documentation:
If the Client fails to provide the necessary documentation for notarization 2 hours prior to the scheduled appointment, the following procedures will apply:

• The Client will be notified of the missing documentation and asked to provide it immediately.

• If the missing documents are not provided at least 2 hours before the appointment, the Company may reschedule the appointment or cancel the notarization, and a rescheduling fee may apply.

• If the Client fails to bring the required documentation at the time of the appointment, the Company reserves the right to refuse service and reschedule the appointment for a later date.

Failure to Respond to Post-Service Communication:
After the notarization service has been completed, the “Client” may receive follow-up communications regarding additional services or post-service documentation. If the “Client” fails to respond to such communications within 2 days, the “Company” will assume that the “Client” no longer requires any further assistance and may close the matter. If the “Client” later wishes to reopen the matter, they may be subject to new fees for additional service.

Impact on Services:
Failure to comply with communication requirements may delay service, result in the cancellation of appointments, and/or incur additional fees. Clients are responsible for ensuring that they can be contacted and are available to respond to communications in a timely manner.

Alternative Communication Channels:
If a Client is unable to respond to communications via email or phone (e.g., due to technical issues), they are encouraged to notify the “Company” as soon as possible to arrange an alternative communication method.

Rescheduling and Cancellation Policy for Communication Failures:
If a “Client” does not respond to communication within the designated timeframes (e.g., appointment confirmations, document submissions), the following actions may occur:

• The appointment may be canceled or rescheduled at the “Company’s” discretion.

• The “Client” may be required to pay a rescheduling or cancellation fee, if applicable.

 

Late Arrival Policy

“Clients” are granted a 15-minute grace period from the scheduled appointment time. After 15 minutes, a late fee of $20 may apply, or the appointment may be rescheduled at the discretion of the notary. “Clients” will be notified of late fees in advance.

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Client Behavior Policy

At Precision Notary Services LLC, we are committed to providing professional, efficient, and respectful notary services. To maintain a positive and safe environment for both clients and staff, the following client behavior guidelines have been established:

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Respect and Professionalism

• Respectful Conduct: “Clients” are expected to behave in a professional and respectful manner at all times. This includes refraining from inappropriate or disruptive behavior, including but not limited to:

  • Loud or aggressive speech

  • Offensive language or gestures

  • Harassment, intimidation, or disrespectful conduct

• Appropriate Attire: “Clients” should be appropriately dressed for the notarial setting. While casual attire is acceptable, “clients” should avoid overly casual or offensive clothing.

Compliance with Legal Requirements

• Proper Identification: “Clients” must provide valid, government-issued identification (e.g., passport, driver’s license, or state ID) at the time of the notarization. Notarizations cannot proceed without proper ID.

• Understanding of Documents: “Clients” must ensure they understand the documents they are signing before arriving at the appointment. Notaries are prohibited from providing legal advice, interpreting documents, or explaining their contents. If a “client” has questions about the document’s content, they should seek legal counsel before proceeding with notarization.

No Coercion or Fraudulent Behavior

• Voluntary Signing: “Clients” must sign documents of their own free will, without any form of coercion or undue influence. Notaries are responsible for ensuring that the “client” is signing willingly and understands the nature of the document.

• No Fraudulent Activities: “Clients” must not present fraudulent, altered, or false documents for notarization. The notary or “company” reserves the right to refuse service if they suspect a document is fraudulent or incomplete.

Timeliness and Punctuality

• On-Time Arrivals: “Clients” are expected to arrive on time for their scheduled appointments. If a client is running late, they must notify the “company” or assigned notary in advance. A no-show or late arrival may result in a rescheduled appointment or additional fees.

• Appointment Duration: “Clients” should be prepared for their notarial appointment to take the expected amount of time. If the appointment exceeds the scheduled time, additional fees may apply.

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Prohibited Conduct

• Disruptive or Aggressive Behavior: Any behavior that disrupts the service or creates a hostile or uncomfortable environment is unacceptable. This includes:

  • Aggression or verbal abuse towards the notary, “Company” representative, or other “clients”.

  • Intoxication (alcohol or drugs) or being under the influence during the appointment.

  • Smoking or using e-cigarettes inside the office or at mobile notary locations.

• Weapons: “Clients” can not bring weapons or dangerous items into the notary’s office, and notaries are permitted to refuse service if a “client" is carrying a weapon in violation of local laws or safety protocols.

Health and Safety

• Illness and Health Concerns: “Clients” are encouraged to reschedule appointments if they are feeling unwell or exhibiting symptoms of contagious illness (e.g., flu, COVID-19). If an appointment must occur during illness, masks or other precautions may be required to ensure the safety of all parties.

• Hygiene: “Clients” should maintain personal hygiene, particularly in shared spaces. If necessary, the notary may request that “clients” take reasonable precautions (e.g., wearing masks, sanitizing hands).

Confidentiality and Privacy

• Respect for Confidentiality: “Clients” must respect the confidentiality of all documents involved in the notarization process. “Clients” should not ask the notary to disclose personal information or to share details about the documents being notarized.

• Personal Information: “Clients” should refrain from asking notaries to keep personal information beyond what is required for the notarial service.

Service Refusal

• Refusal of Service: The notary has the right to refuse service at any time if the “client’s” behavior is deemed inappropriate or if there are concerns about the authenticity of the document. Service may also be refused if:

  • The “client” fails to provide proper identification or has incomplete documents.

  • The “client” does not understand the nature of the documents being signed or refuses to cooperate.

  • The notary suspects that the “client” is being coerced, is acting fraudulently, or is intoxicated.

• Refusal Due to Inappropriate Behavior: If a “client” behaves in a manner that violates the above guidelines, the notary has the right to terminate the appointment immediately without refund, and a fee may be charged for time spent.

Late Payment or Non-Payment

• Payment Terms: “Clients” are expected to pay for notarial services at the time of service unless otherwise agreed upon in advance. Failure to pay for services will result in the suspension of future appointments until payment is received.

• Late Fees: If payment is not received within the agreed-upon time, a late fee may apply, and additional steps may be taken to recover the outstanding balance. Please refer the the Refund Policy- Late Payments and Fees section for more information. 

Mobile Notary Services

• Access to Location: “Clients” requesting mobile notary services must provide a safe and accessible location for the notary to perform the services. If the location is deemed unsafe, inaccessible, or unsuitable for notarization, the notary reserves the right to cancel the appointment.

 

​Dispute Resolution Process Policy

Informal Resolution:
In the event of a dispute arising from the services provided by the “Company", the “Client” agrees to first attempt to resolve the issue directly with the “Company”. Both parties should make reasonable efforts to resolve the matter amicably through communication within a reasonable period (typically 14 days) from the date the dispute arises.

Mediation:
If the dispute cannot be resolved informally, the parties agree to attempt mediation. Mediation will be conducted through a neutral third-party mediator, selected jointly by the “Company” and the “Client”. The mediation will take place either in-person at a mutually agreed location or virtually, depending on the convenience and availability of the parties.

Arbitration:
If mediation does not result in a resolution, the dispute will proceed to arbitration. Arbitration will be conducted in accordance with the rules of the American Arbitration Association (AAA) or another mutually agreed arbitration organization. The arbitration will be binding, and the decision of the arbitrator(s) will be final.

Location and Venue:
Mediation and arbitration proceedings will take place in New York State, unless otherwise agreed by both parties. Virtual mediation or arbitration may be considered in appropriate circumstances, such as distance or health concerns.

Costs:
Each party will bear its own costs for mediation or arbitration, including attorney fees, unless the arbitrator decides otherwise in the award. The cost of the mediator or arbitrator will be shared equally between the parties, unless otherwise decided.

Governing Law:
The mediation and arbitration will be governed by the laws of New York State, and any decision made will be enforceable in the courts of New York State.

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Identification Policy

Clients must present a valid, government-issued form of identification at the time of notarization. Acceptable forms of Identification include:

• New York State Driver’s License or ID Card

• U.S. Passport

• U.S. Military ID

• Foreign Passport stamped by U.S. Customs and Border Protection.  

Expired or fake IDs will not be accepted, if presented with such the appointment will be canceled or be requested to be rescheduled until proper identification is provided. This is in compliance with New York State Notary Public Law, which mandates verification of the signer's identity.

 

​Client Confidentiality

All “client” information and documents are treated as confidential. “The Company” will not disclose any information to third parties except as required by law. This includes confidentiality for matters involving court documents or sensitive legal contracts, in line with professional ethics and New York State Notary Public Laws.

 

Record Keeping Policy  

The assigned notary maintains a record of all notarial acts, including details of identification and the notarized documents, for a period of 10 years as required by New York State Notary Public Laws. A copy of the notarial journal will be produced upon legal request by a court or state authority.

 

Document Review Policy

“The Company” does not provide legal advice or detailed review of documents. The notary will ensure that the document is complete but is not responsible for its legal accuracy or implications. The “Client” assumes responsibility for the content of their documents.

 

Data Retention Policy  

All notarial records and related data will be securely stored for a period of 10 years, as required by New York State Notary Public Law. After this period, records will be securely destroyed. “Client” data is protected under applicable privacy laws, and only shared when legally required.

 

Insurance and Liability Policy  

“The Company” carries Errors and Omissions Insurance to cover potential errors in the notarial process. The Company’s liability is limited to the amount of the service fee paid by the Client for the specific notarial act in question.

 

Document Security Policy 

“Client” documents are handled with care and stored securely during the notarial process. Electronic transmission of sensitive documents is conducted via secure, encrypted channels, ensuring compliance with data protection regulations.

Signer Consent Policy 

All signers must consent to the notarization and sign in the presence of the notary. The notary reserves the right to refuse service if coercion, intoxication, or lack of understanding is suspected. In compliance with New York State Notary Public Laws, all signers must appear personally before the notary.

 

Witness Policy 

“Clients” are responsible for providing any witnesses required for the notarization. If requested in advance, the “Company” may assist in securing witnesses for an additional fee. Witnesses must be impartial, and their identities must also be verified with valid identification. ID examples are listed above in the Identification Policy.

                 

Legal and Compliance Policy

Precision Notary Services LLC adheres to all local, state, and federal laws governing notarial practices. “The Company” will not notarize documents that are illegal, fraudulent, or violate public policy. Notarial services will be performed in full compliance with New York State Laws, including the Remote Notary Law, if applicable.

 

Conflict of Interest Policy  

“The Company” will not notarize documents in which it has a direct or indirect interest or if the notary stands to benefit from the notarization in any way. This policy is consistent with the ethical standards for notaries in New York State.

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Right to Refusal Policy

Precision Notary Services LLC reserves the right to refuse notarization if:  

• The document is incomplete or appears suspicious.

• The “client” is unable to produce valid identification.

• The notary suspects that the signer is under duress or does not fully understand the document.

• The notary believes the document to be fraudulent, illegal, or in violation of Public Policy.

• There is a conflict of interest, or the notarization would violate New York State Notary Public Law.  

Refusals will be documented in the notarial journal as required by New York State Notary Public Law, and the reasons for refusal will be communicated to the Client.

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Inclement Weather Policy  

In the event of inclement weather, the Company reserves the right to cancel or reschedule appointments. “Clients” will be notified at least 24 hours in advance, and any fees paid will either be refunded or applied to a rescheduled appointment at no additional cost.

 

Force Majeure Policy

Definition of Force Majeure Event:
A “Force Majeure Event” refers to any event beyond the Notary’s control that prevents or delays service performance, including but not limited to:

• Natural disasters (e.g., earthquakes, floods, hurricanes)

• Health emergencies (e.g., pandemics, government restrictions)

• Government actions (e.g., travel bans, office closures)

• Transportation issues (e.g., road closures, strikes)

• Technology failures (e.g., system crashes, cyberattacks)

• Civil disturbances (e.g., riots, protests)

• Severe weather (e.g., snowstorms, hurricanes)

• Other unforeseen circumstances affecting service delivery.

Notification:
If a Force Majeure Event occurs, the “Company” or assigned notary will promptly notify the “Client” of the event and its impact, including potential delays or cancellations.

Suspension of Services:
Services will be suspended during a Force Majeure Event. The notary will attempt to reschedule, but is not liable for delays or cancellations.

Rescheduling:
If the event lasts more than 5 days, the Client and Notary will reschedule at a mutually agreeable time. Prepaid fees will be refunded or applied to the rescheduled service.

Termination:
If the Force Majeure Event lasts more than two weeks within [12 months], either party can terminate the Agreement with written notice. Prepaid fees will be refunded minus any costs incurred.

No Liability:
Neither party will be held liable for delays or non-performance due to a Force Majeure Event, including not being able to attend or complete services.

Mitigation:
The Notary will make reasonable efforts to mitigate the event's impact, including using alternative service methods (e.g., remote notarization) and rescheduling appointments.

Exclusions:
Force Majeure does not include financial inability, lack of proper identification or documents, or delays caused by the “Client's” failure to cooperate.

Governing Law and Dispute Resolution:
Disputes will be governed by the laws of New York State and resolved through [mediation/arbitration].

Any disputes arising from or relating to the Force Majeure Event, or the consequences of such an event, shall be governed by the laws of New York State and resolved through [mediation/arbitration] in accordance with the laws of New York State.

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Service Availability Policy

General Service Hours:
“The Company” operates during regular business hours, from 9:00 AM to 5:00 PM, Monday through Friday and 9:00 AM to 7:00 PM on Saturdays. On Sundays, the “Company” is closed. Services outside of these hours may be available upon request but may incur additional After hours fees.

Availability During Holidays:
“The Company’s” services are generally unavailable on New Years Day, Independence Day, Thanksgiving, Christmas and New Years Eve, unless specifically arranged in advance. For services required on said holidays, additional fees may apply, and availability is subject to the “Company's” discretion and scheduling.

Temporary Service Suspension:
“The Company” reserves the right to temporarily suspend or modify service availability due to reasons such as maintenance, technical issues, or emergencies. “Clients” will be notified as soon as possible if their appointment is impacted by such disruptions, and efforts will be made to reschedule services in a timely manner.

Notice of Service Disruptions:
In the event of planned or unplanned disruptions to services (such as office closures, inclement weather, or Force Majeure events), the “Company” will notify “Clients” as early as possible through the agreed-upon communication channels (email, text, or phone call). “Clients” will have the option to reschedule appointments or request a refund if services cannot be provided within a reasonable timeframe.

No Liability for Suspension of Services:
“The Company” shall not be held liable for any failure or delay in providing notarial services due to temporary suspensions for maintenance or other operational reasons beyond the “Company’s” control.

 

Notary's Role Clarification Policy

Scope of Notary Services:
The role of a notary at Precision Notary Services LLC (“The Company”) is strictly limited to the administration of the notarial process as required by law. The notary’s responsibilities include verifying the identity of signers, witnessing signatures, ensuring that the signers understand the documents they are executing, and ensuring that the documents meet the legal requirements for notarization under applicable state law.

No Legal Advice or Assistance:
The notary does not and will not offer any legal advice, interpret the contents of the documents, or assist with any legal decisions related to the documents being notarized. The notary is prohibited from advising clients on the legal significance, effect, or content of any document. “Clients” are encouraged to consult with a licensed attorney if they require legal advice or assistance regarding the documents being notarized.

Document Review Limitation:
The notary will review the document only to confirm that it is complete and ready for notarization. The notary is not responsible for verifying the accuracy, legality, or validity of the contents of the document. It is the responsibility of the “Client” to ensure that the document is correct and contains all necessary information before presenting it for notarization.

Limited to Notarial Functions:
The notary’s role is confined to administering the notarial act, which includes verifying the identity of the signer(s), ensuring the voluntary nature of the signature, and performing the required notarial certificates (e.g., acknowledgments, oaths, affirmations). The notary will not assist in drafting, modifying, or interpreting the terms of any document.

Refusal of Service:
If the notary believes that a document is incomplete, contains ambiguous or confusing language, or the signers do not appear to fully understand the document, the notary reserves the right to refuse service. In such cases, the notary will advise the Client to seek legal assistance or consult with an appropriate professional before proceeding with notarization.

 

Apostille Service Policy

“The Company” assists in processing apostilles for documents requiring certification for international use. The “client” must provide accurate and complete documents for submission to the Department of State. Apostille services incur additional fees and processing time.

 

Loan Signing Policy  

“The Company” offers loan signing services for mortgage documents. “Clients” are advised that additional fees may apply for loan signings, and the “Company” is not responsible for the contents or accuracy of the loan documents. Loan signings will be conducted in compliance with New York State’s regulations governing real estate transactions.

 

USCIS Form Preparation and Documentation Policy

“Clients” must ensure that all required supporting documents (such as birth certificates, marriage certificates, etc.) are provided in original or certified copies. Any additional requirements specified by USCIS for specific forms will be communicated during the initial consultation

 

Translation Requirement Policy

All foreign-language documents submitted for USCIS forms must be accompanied by a certified English translation. “The Company” can assist in connecting clients with translation services, but “clients” are ultimately responsible for submitting accurate translations.

 

Signature and Review Policy  

“Clients” must thoroughly review all form details and verify that all information is accurate. The “client’s” signature on USCIS forms will only be notarized after the “client” confirms the information's accuracy.

 

USCIS Form Fees and Timeline Acknowledgment: 

“Clients” must be aware of USCIS filing fees and processing timelines. “The Company” will provide a checklist and discuss estimated timelines, but “clients” are responsible for ensuring form submission meets their specific deadlines and fee requirements.

 

Advisory Policy for Legal Limitations  

“The Company" does not provide legal advice on USCIS requirements or immigration law. “Clients” needing legal guidance will be advised to consult a qualified immigration attorney.
 

NSA Document Preparation and Review Policy  

All loan documents should be sent to Precision Notary Services LLC at least 24 hours prior to the appointment to allow adequate time for review and preparation. It is the responsibility of the hiring party to provide complete, accurate documents and instructions to prevent delays.

 

Signer Identification and Verification Policy  

For each loan signing, all signers must present valid, government-issued ID. Any discrepancies or issues with ID verification will be addressed with the hiring party before proceeding. This policy ensures compliance with anti-fraud regulations and NSA standards.

 

Loan Document Privacy and Security Policy  

All loan documents are handled with the utmost confidentiality and stored securely before, during, and after the signing. Documents are kept confidential in accordance with federal regulations and industry best practices, ensuring privacy for borrowers.

 

Signature and Document Execution Policy  

Signers are required to sign each document exactly as their name appears on the loan documents. All documents will be thoroughly checked for accuracy and completeness before being returned to the lender or title company. This policy helps prevent funding delays due to missed signatures or errors.

 

Communication and Instructions Policy  

The assigned signing agent will follow the instructions provided by the hiring party explicitly. Any ambiguities or discrepancies in instructions will be addressed before the signing appointment. Clear communication is prioritized to prevent any misunderstandings during the loan signing.

Compliance with Closing Standards and Jurisdiction Policy  

The signing agent will follow all New York State Laws and NSA guidelines during the signing process. This includes refraining from explaining loan terms, as that constitutes legal advice, and instead directing any borrower questions to the lender or title company.

 

Return of Documents and Timeliness Policy  

All loan documents will be returned promptly following the signing, as specified by the hiring party’s instructions. If shipping is required, documents will be sent via the provided courier service with tracking to ensure timely delivery. 

Fee Agreement and Additional Services Policy  

The fee for each loan signing will be agreed upon in writing via email before the appointment. Any additional services, such as extra travel or witness services, will incur extra fees as specified. Full disclosure ensures that all parties understand the costs involved.

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In-House Mobile Notary Service Policy  

“The Company” provides mobile in-house notary services at contracted company locations, where our notaries assist with notarizations for the company’s clients or customers. This service is exclusively available to the contracted company and their clients, ensuring a controlled and efficient process while prioritizing the safety and security of the notary.

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Pre-Scheduled Appointment Block Policy  

In-house mobile notary services are conducted within designated time blocks scheduled in advance with the contracting company. All “clients” and “customers” needing notarization should arrive promptly within the scheduled window, as the notary’s time cannot be extended beyond the allocated block.

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Authorized Client Access Only Policy  

Only verified “clients” or “customers” of the contracting company may utilize our (“The Company”) in-house mobile notary services. Each signer must present a valid, government-issued ID to confirm their identity, as required by New York State Notary Public Laws. Unauthorized individuals will not be allowed to access the notary’s services, supporting a controlled and safe environment.

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Document Preparedness and Completeness Policy 

All required documents must be fully completed and prepared for notarization prior to the appointment. “The Company” or assigned notary will not provide on-site document preparation or review, ensuring that the scheduled time is fully dedicated to notarization services for the company’s clients or customers.

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​User Responsibility Policy

Client Documentation:
The “Client” is responsible for ensuring that all documents presented for notarization are complete, accurate, and in proper form. The Notary will not verify the content or legal validity of documents but will only confirm the identity of the signers and witness the signing process.

Legal Compliance:
The “Client” must ensure that the documents comply with all relevant local, state, and federal laws. The Notary reserves the right to refuse notarization of any document that appears incomplete, fraudulent, or in violation of applicable laws.

Proper Identification:
The “Client” is responsible for providing valid government-issued identification that meets the requirements set forth by New York State Notary Public Laws. Failure to provide acceptable identification may result in refusal of service.

Signer Presence and Consent:
The “Client” is responsible for ensuring that all signers appear in person before the Notary, sign voluntarily, and provide consent for the notarization. The Notary reserves the right to refuse notarization if there is any suspicion of coercion or lack of understanding.

Accuracy of Information:
The “Client” must provide accurate and complete information when scheduling the notarization and communicating any special requirements. Any delays or issues arising from incorrect information may result in rescheduling or additional charges.

Witnesses (if applicable):
If a witness is required for the notarization, the “Client is responsible” for providing impartial and qualified witnesses. The Notary can assist with providing witnesses for an additional fee, if needed.

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Non-Transferability of Rights Policy

Non-Transferability of Client Rights and Obligations:
The “Client” acknowledges and agrees that they may not assign, transfer, or delegate any rights, obligations, or interests under this Agreement to any third party, without the prior written consent of Precision Notary Services LLC (the "Company"). This includes, but is not limited to, the transfer of any appointments, payments, documents, or any other terms set forth in this Agreement.

Limitation on Third-Party Assignments:
Any attempt by the “Client” to assign or transfer any rights or obligations under this Agreement, without the “Company’s” prior written consent, shall be deemed void and without effect. The “Client” understands that the “Company” may refuse to provide notarial services if it determines that such an assignment or transfer has occurred without proper consent.

Exceptions to Non-Transferability:
“The Company” may, at its sole discretion, permit the assignment of certain rights or obligations under this Agreement to a third party, provided that the “Client” obtains written approval from the” Company” in advance. Such approval will be subject to the “Company’s” review of the specific circumstances and will not be unreasonably withheld.

Right of the Company to Assign:
“The Company” reserves the right to assign or transfer its rights and obligations under this Agreement to any third party, including its affiliates or successors, without the “Client’s” consent. However, such an assignment will not affect the “Client’s” rights or obligations under this Agreement.

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Safety and Limited Access Policy  

For the safety of the notary, only the designated “clients” or “customers” and any required company representatives may be present during the notarization. Unauthorized individuals, external visitors, and unapproved personnel are not permitted in the immediate area where the notary is conducting services. Services are only performed in a secure, company-approved space to maintain a safe environment.

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Confidentiality and Secure Document Handling Policy  

All documents handled on-site will be managed with the highest degree of confidentiality, ensuring compliance with privacy standards. Documents will be promptly returned to the “client” or designated company representative after notarization, in alignment with the “company’s” document-handling protocols.

 

​Right to Refuse Service Policy  

“The Company” reserves the right to refuse in-house mobile notary services if:

• Required documentation or identification is incomplete, invalid, or unverified.

• Unauthorized individuals attempt to gain access to the notary.

• The assigned notary identifies potential safety risks or unapproved conditions..

Any service refusal will be documented, and the contracting company will be promptly notified of the situation and reasons for refusal.

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Change of Terms and Services Policy

Right to Modify:
“The company” reserves the right to modify, update, or change the Terms and Services of this Agreement at any time, at its sole discretion, in order to comply with legal requirements, industry standards, or for other business-related reasons.

Notification of Changes:
In the event of any changes to the Terms and Services, the “Company” will notify “Clients” via email or by posting an updated version on the “Company’s” official website. The notification will clearly indicate that the Terms and Services have been updated, and a summary of the significant changes will be provided, if applicable.

Grace Period for Review:
“Clients” will be provided with a grace period of two weeks (typically 14 days) following the notification of changes to review and accept the updated Terms and Services. During this period, “Clients” may request clarification on any changes, and if they do not agree with the new terms, they may choose to discontinue using the “Company’s” services. Continued use of the services after the grace period constitutes acceptance of the updated Terms and Services.

Effective Date:
Changes to the Terms and Services will become effective on the date indicated in the notification or, if no specific date is mentioned, immediately upon posting the revised Terms on the “Company’s” website.

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By engaging Precision Notary Services LLC, you acknowledge that you have read and understood the terms outlined in this Agreement. These terms are subject to change at the “Company’s” discretion, with notice provided to the “Client”.